Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

Puget Sound Energy and Northwest Natural Gas customers have an opportunity to tell state regulators what they think about proposed utility rate increases ...
Free homeownership counseling is now available to Washington residents, thanks to $1.5 million earmarked by this year's Legislature to help educate residents about mortgages, refinancing, foreclosures and avoiding scams ...
Whether you’re remodeling your home, building a new one or just need a replacement water heater, you’re likely going to need a contractor.  Whether it’s a long-term home improvement project or an in-and-out emergency repair, you should give some serious thought to who you hire ...
Consumerman Herb Weisbaum reveals his six tips for being a smarter consumer in this top-notch MSNBC article. Read his sage advice and implant it firmly in your noggin and you’ll cut your risk of being conned ...
Washington residents like to shop, but our records show they don’t always have a positive experience.  ... Complaint analysts in our Consumer Resource Centers say they frequently hear disputes over refund policies and shipping costs. ... But consumers could avoid many unpleasant surprises if they take the initiative ...
Collections agencies climbed to the No. 2 spot last year on the Attorney General’s list of consumer complaint categories. ... If the trend continues, collections will take over the top spot in 2008. Collection agencies fall into two general categories – legit and deceptive. ... If you truly owe the debt, you have legal rights. ... Time-barred debts are those so old they are beyond the point at which a creditor or collection agency may sue ...
Insurance Commissioner Mike Kreidler is urging consumers to check their homeowners insurance. “In the wake of last year’s storms and flooding, many consumers found out the hard way that they did not have adequate insurance coverage,” Kreidler said in a news release. ...
The Washington Insurance Commissioner’s Office announced today that it fined a bunch of insurance companies for a range of violations including overcharging Washington consumers and illegally selling annuitities. ...
The state Department of Financial Institutions recently identified 10 investment scams as the most likely to trap Washington investors ...
The Attorney General’s Consumer Protection Division released its annual Top 20 list of consumer complaint categories today in conjunction with National Consumer Protection Week. Each day this week, we’ll post a tip related to industries that receive the most complaints. Complaints about communications companies, which primarily include phone companies, held onto 1st place for at least the eighth consecutive year. So today we offer tips on selecting a wireless phone plan:

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