Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

You may have heard of cookies. They’re delicious morsels that come in flavors like chocolate chip and gingerbread, right? In this case, however, I’m talking about the itsy bitsy files that are deposited on your hard drive as you browse the Web. Some are harmless. Some are sleuths, tracking your every virtual move, then reporting that information to marketing companies. And apparently, many consumers who think they know how to delete cookies, are failing to sweep up some important crumbs...

If you receive a letter in the mail saying you've won $150,000 in REI's "Consumer Promotion Drawing," don't quit your job. It's a scam.

The U.S. Department of Veterans Affairs is warning veterans not to give credit card numbers over the phone to callers claiming to update prescription information.

The U.S. Department of Veterans Affairs is warning veterans not to give credit card numbers over the phone to callers claiming to update prescription information.

Do the Puyallup Fair with Attorney General Rob McKenna on Senior Tuesday to get the lowdown on senior scams and identity theft.

Do the Puyallup Fair with Attorney General Rob McKenna on Senior Tuesday to get the lowdown on senior scams and identity theft.

Do the Puyallup Fair with Attorney General Rob McKenna on Senior Tuesday to get the lowdown on senior scams and identity theft.

To avoid a real-life fright night, be sure to shred sensitive documents.

Our Consumer Protection Division lifted the curtain on a Seattle-based window installer’s allegedly deceptive sales practices and negotiated a settlement to insulate consumers from future harm.

Does dinner time seem more peaceful? The Federal Trade Commission has banned telemarketing pitches known as robocalls unless consumers have agreed in writing to the calls.

We need more people like Renton Walmart employee Carrie Smith. Smith, 68, was featured in a recent Seattle Times article for talking people out of sending thousands of dollars by wire transfer to scammers.

David, an All Consuming reader, recently wrote for advice: “I cannot make my car payment. If I pay the interest and a little towards the principal, can I keep the car until I get back on my feet?” Attorney General Rob McKenna replied in today's Ask the AG column. I've posted the response below.

David, an All Consuming reader, recently wrote for advice: “I cannot make my car payment. If I pay the interest and a little towards the principal, can I keep the car until I get back on my feet?” Attorney General Rob McKenna replied in today's Ask the AG column. I've posted the response below.

All Consuming blog moderator Kristin Alexander answers reader questions ...

All Consuming blog moderator Kristin Alexander answers reader questions ...

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