Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

Following up on yesterday's blog post about Attorney General Rob McKenna's testimony to Congress about deceptive online sales tactics, I thought I'd share this report from the Today Show ...
Shop online? If you don't scrutinize each step of the checkout process, you may end buying more than you wanted. Washington State Attorney General Rob McKenna took a leading role in encouraging Congress to get tough on companies that engage in deceptive online sales tactics. ...
By now, you should know that you’re entitled to a free annual credit report from each of three major bureaus – Experian, Equifax and TransUnion. All Consuming recommends one Web site to obtain your free credit reports, Annualcreditreport.com. But what about all those other sites touting free credit reports?
Thousands of personal e-mail passwords belonging to Gmail, Hotmail, Yahoo, AOL, Earthlink and Comcast users were posted online after a phishing sceme targeted users of Gmail, Hotmail and others, according to news reports. You can check if your account was on the list.
Miriam, a mother of four, wrote to All Consuming with a sensitive question about talking to her kids about their Internet searches. For advice, we turned to expert Linda Criddle.
You may have heard of cookies. They’re delicious morsels that come in flavors like chocolate chip and gingerbread, right? In this case, however, I’m talking about the itsy bitsy files that are deposited on your hard drive as you browse the Web. Some are harmless. Some are sleuths, tracking your every virtual move, then reporting that information to marketing companies. And apparently, many consumers who think they know how to delete cookies, are failing to sweep up some important crumbs...
Washington consumers looking to lose weight or wrinkles have jumped at “free trial” offers for açaí berry and resveratrol products. But the fruity supplements came with unexpected costs.
Users of social networking sites like Facebook and Twitter expect the services provided to fit their desires. When this fails to happen, as with Thursday’s Twitter outage and sluggish Facebook performance, frustrated consumers often believe the sites are solely at fault. However, individuals with inadequate anti-malware software may be unwittingly contributing to certain service deficiencies.
In this advancing age of technological inquiry, there are many new facets of information that can be used to enable identity thieves. Lots of us think that personal information stored on computers is safe as long as it's password-protected. However, this isn’t true. Here’s the story from the Bellingham Herald’s “Just Ask Gemalto”:
For Eva Buck, a single mother of twin girls, it was a stranger’s offer to help her save her family’s home from foreclosure. For small business owner Reuben Quam, it was a promise of big returns on his investment. For grandparents Howard and Barbara Rice, it was a call from a supposed relative in trouble. In every case, it was a scam. More from our Taking Charge in Tough Times seminars ...

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