Other LanguagesSeattle City Light is once again warning its customers to be on guard against telephone con artists posing as utility bill collectors who appear to be targeting customers with Asian surnames. In the past few days, several customers have reported phone calls from con artists claiming to be City Light employees.
In the scam, the callers claimed there were problems with payment of the customers' bills and demanded immediate credit card payments to resolve the matter. The con artists appear to be targeting customers with Asian-sounding surnames. This is similar to incidents reported to City Light over the past several years.
"If someone asks for your credit card number over the phone, don't give it to them," Customer Service Director Kelly Enright said. "We do not call our customers demanding immediate payment to avoid a shutoff for one late payment.
Customers can call City Light at 206-684-3000 to verify that a request is legitimate.