Other LanguagesThump! Squeal! Sputter! Unless you’re fluent in “car,” you’re reaction is likely, “Ack!” Should you pull over immediately, head to the mechanic or just turn up the radio? Consumer Reports deciphers car noises in its March issue – and ConsumerAffairs.com gives a rundown of that report here.
Hissing beneath the hood? Could be a vacuum leak that you may be able to fix yourself.
Grinding breaks? Brake pads may have worn completely through, in which case, it’s no longer safe to drive.
If it's time to visit the mechanic, know your rights. Under Washington law, you're entitled to:
- A written estimate for repairs only if you deal face-to-face with the facility and the work is expected to cost more than $100.
- Return or inspection of all replaced parts, if requested before the work is done;
- Authorize orally or in writing any repairs which exceed the estimated total cost before sales tax by more than 10 percent;
- Authorize any repairs orally or in writing if your vehicle is left with the repair facility. The repair facility must note on the estimate or repair order the date and time of an oral authorization and the total amount approved,
Find a good repair shop before you need one. Request a signed, written estimate of all work to be performed, including parts and labor.
Submitted by Holly Martinez on