Other LanguagesThe Washington Attorney General’s Office is suing a Redmond-based seller of e-commerce services whose failed promises to rev up Web traffic for small businesses drove many customers to file complaints. The lawsuit accuses Visible.net, Captures.com and their owner, Gilbert Walker, of violating state consumer protection and telemarketing laws.
“When it comes to Internet search results, every small business wants to pull rank,” Attorney General Rob McKenna said in today's news release. “Merchants hoping to increase their online sales paid thousands of dollars to Visible.net and Captures.com but didn’t always receive the top listings and other services they were promised.”
The defendants also do business as WebMarketingSource.com and sell Web site design, search-optimization and other Internet marketing services, along with providing e-commerce services to process online purchases for merchant customers.