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You
just sat down to eat dinner and the phone starts ringing. You suspect it is
a telemarketer. Although telemarketers can often be annoying, there is usually
nothing illegal about what they are doing. Once in a while, however, a caller's
objective may be a little more sinister than just trying to get you to buy light
bulbs. Here are some of the most common telemarketing scams.
SWEEPSTAKES
"I just wanted you to know that you've won a FREE Caribbean cruise,"
they say. "All you have to do is send $20 so we can confirm your prize."
Any contest in which you must pay money to win a prize is a lottery. With
the exception of state-run contests, lotteries are prohibited by federal law.
If the caller asks for your credit card number, be aware that you may never
see the prize and may end up with bogus charges on your credit card.
To be legal, anyone promoting a contest must specify, "No purchase is
necessary to win."
CHARITABLE CONTRIBUTIONS
Although there are some legitimate organizations that solicit funds over the
telephone, some that ask for money may be fraudulent. Always make sure that
you ask for more information. Scam artists will ask for (or demand) a donation
NOW and will refuse to send written information concerning the charity. Many
of these groups will try to trick you by using a name that sounds like the
name of a legitimate organization.
"HOT INSIDER INFO"
"I just happen to know that the value of this company's stock is going
to go up by 200% tomorrow, so I recommend that you buy TODAY." When someone
in the securities industry calls you to solicit investments, it is known as
"cold calling." If "cold callers" follow certain rules,
their actions are perfectly legal. However, if a "cold caller" harasses
you or lies to you, he or she may be in violation of both state law and Securities
Exchange Commission regulations.
If a caller guarantees returns on an investment, he or she is lying to you.
There is no way to know exactly what a stock or a corporation is going to
do tomorrow, let alone next week or next year. If the caller refuses to send
written information about himself or the brokerage, hang up.
If you invest and then want to get out later, you have no guarantee that you
will ever be able to contact that broker again. In the same way, don't let
them sell you stock in a company that you have never heard of or one that
they refuse to tell you more about. The operation could be a scam, or the
company could be a high-risk "start-up."
Beware of "no net sales" policies.
This means that if you want to sell a stock, you cannot do so until the brokerage
can connect you with someone who wants to buy an equal number of shares. While
you are waiting, the "huge returns" that the caller promised you
may turn into huge losses. Remember that "cold callers" are often
making their money on commissions—the fee they charge per transaction—not
the capital that you make or lose. Their livelihood rarely depends on your
gains or losses.
PROTECTING YOURSELF
You can protect yourself from telemarketing scams by following a few simple
rules:
• Always ask for written information.
• Never give out credit card numbers or other personal information unless
you know exactly what you are doing.
• Ask yourself, "Is everything legal here?" If the caller
is breaking any law, no matter how trivial it may seem (such as calling before
8:00 AM or after 9:00 PM, beware. He or she may be breaking other laws as
well.
• If you are uncomfortable or are annoyed by a caller, ask to be put
on the "do not call" list. Once you request this, the company CANNOT
call you again.
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