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March 04, 2008
RADIO: Attorney General Rob McKenna talks about consumer protection issues

OLYMPIA – In conjunction with National Consumer Protection Week, Attorney General Rob McKenna issued comments today centered on the protection of Washington’s residents against scams. In addition to legislation supported by the Attorney General’s Office and the numerous outreach programs, McKenna’s statements focused on consumer tips and the car sale “bushing” scam.

Actuality #1 (15 seconds)
We made excellent strides in enforcing a fair marketplace for both consumers and businesses last year. Our consumer protection division recovered $13 million for Washington residents through litigation, complaint mediation, and our Lemon Law program.

Actuality #2 (25 seconds)
We passed laws to protect seniors from trust mill scams and allow consumers to reduce their risk of becoming identity theft victims by freezing their credit files. We filed our fifth case under the state’s Computer Spyware Act. We organized think tanks to find solutions to reduce mortgage fraud and foreclosure rescue scams and to protect Latino consumers from scams.

Actuality #3 (24 seconds)
We reached 1,800 consumers and businesses with our statewide Guard-It Washington identity theft prevention tour.

In 2007, we launched our All Consuming blog. In conjunction with National Consumer Protection Week, we’ll post a new tip each day to address topics related to phone services, debt collection practices, car sales and other issues that generate the most consumer complaints.

Actuality #4 (17 seconds)
A Washington law allows car dealers four working days to find financing and finalize a sale after you’ve signed a contingent contract. If the financing falls through, the dealer must call off the deal, return your down payment and your trade-in and start negotiations from scratch.

Actuality #5 (21 seconds)A car salesman can’t change the terms and force you to sign a new contract that requires more money, higher interest rates or a co-signer. This switcheroo is known as “bushing” or “yo-yo sales” and it’s illegal.

The Attorney General’s Office is working to educate both dealers and car buyers about the law, and we’re ready to take enforcement action if needed.


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Contact: Kristin Alexander, Media Relations Manager, (206) 464-6432


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