Consumer: I’m expecting a tax refund this winter and could really use the extra cash right now. I’ve heard of instant tax refunds for a small fee. Is this a good idea? How else can I receive my money quickly?
Consumer: How do I file a complaint with the Attorney General's Office and what happens with it?
Consumer: Every year around the holidays, I see great rebate offers. But statistics suggest that a high percentage of customers never receive their rebates. What can I do to make sure that I get the good deals – and the cash back?
Consumer: I received an official-looking certificate announcing that I’ve won a half million dollars in the Australian lottery. It came with a check for $4,500! Is this real?
Consumer: I mailed a credit card bill a few weeks ago. Someone apparently stole it from my mailbox, then made several major purchases with my credit card and tapped my checking account. What can I do to prevent this from happening again?
Consumer: I’m a victim of identity theft. Someone opened multiple wireless phone accounts in my name and racked up a bunch of charges. How can I put a security freeze on my credit report to prevent further harm?
Consumer: I’ve seen reports about people being charged outrageous prices for a simple home repair such as replacing a water heater. How can I find a qualified contractor and make sure I’m not scammed?
Consumer: I purchased a new car a few months ago. It’s been in the dealership repeatedly for repairs. I think it’s a lemon. What can I do?
Consumer: I’ve been hearing a lot about technology that allows you to use the Internet to make phone calls. I like the idea, but I’ve also read reports that indicate users may have trouble dialing 911. Should I give up my regular phone?
Consumer: I hired a moving company to transport my family’s belongings to our new home. When the truck arrived, the driver said the cost was a lot more than I expected. The movers refused to unload anything and threatened to leave with our stuff unless I paid the higher fee. Can they do that?
Consumer: I bought a car a few days ago but realized it’s not really what I want. Can I return it? There’s a three-day cancellation period, right?
Consumer: I've read numerous reports about computer hackers stealing credit card numbers and personal information. I'm worried about identity theft. Where do I turn for help if I become a victim? What should I do to protect myself?
Consumer: I recently advertised my car for sale. An out-of-town buyer sent me a fake cashier’s check for more than the amount I requested and asked me to reimburse the difference through a wire transfer. The check looked legitimate and the bank cashed it. But after I wired the money, the check bounced. I still have my car, but am out the money I sent him. Is this a common scam?