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Accessible public information is the most effective weapon in our fight to free our market from unfair and deceptive business practices. In our attempt to increase consumer awareness, the Attorney General’s Office has created an assortment of informational services to meet the needs of our diverse audience.

We strive to provide the most accurate information, in the most convenient formats, to Washington’s businesses and consumers. Traditional news releases, alerts, blogs, tweets, brochures, and special training opportunities all take center stage in our efforts to improve Washington’s economy.

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Toyota doesn't fess up, gets slapped with $1.2 billion fine The federal government today levied a record $1.2 billion penalty against Toyota for misleading the public and government regulators about the company’s problems with unintended acceleration in its vehicles caused by floor mat and “sticky gas pedal” issues.
National Consumer Protection Week puts focus on ways AGO can help consumers

A key priority for the Washington State Attorney General’s Office is to safeguard consumers from unfair and deceptive business practices.

During National Consumer Protection Week, March 2-8, the AGO wants to highlight multiple ways the office can help consumers from an informal complaint resolution service to suing bad actors and providing scam prevention tips.

Have You Heard About Tax Identity Theft?

Ready for tax season? If you haven’t heard about tax identity theft, you may not be.

Tax identity theft happens when someone files a phony tax return using your personal information — like your Social Security number — to get a tax refund from the IRS. It also can happen when someone uses your Social Security number to get a job or claims your child as a dependent on a tax return. Tax identity theft is the most common form of identity theft reported to the Federal Trade Commission. The IRS says tax identity theft is a top priority and says it has hired new staff, explored new technologies, and adopted new procedures to fight it.

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A fast-moving phone scam called the largest of its kind is targeting taxpayers across the country. Victims have reported threats of license suspension, arrest and deportation.
As donors consider contributing to relief efforts for the Snohomish County mudslide tragedy, Attorney General Bob Ferguson and Secretary of State Kim Wyman are urging consumers to be on guard against scam artists who try to take advantage of the situation.
A new email phishing scam making the rounds nationwide has hit Washington state, and this one is disguised as a utility bill.

AGO, BBB and AARP partner to combat romance scams

As more people go cyber to find love, the Washington State Attorney General’s Office (AGO), the Better Business Bureau (BBB) and AARP warn of an uptick in reports of romance scams. According to the Internet Crime Complaint Center, romance scam victims lost more than $55 million in 2012. To combat this growing epidemic, consumer protection groups are spending Valentine’s Day warning singles about the dangers of “catfishing.”

Are you puzzled by a missed mobile call from Antigua, Barbuda, Jamaica or other exotic locations? No, you have not won a trip to the Caribbean.
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