Businesses and consumers need each other. Consumers want the products and services that businesses provide, and businesses know that without consumers they have no reason to exist. That’s one of the reasons laws specifically written to protect consumers should be of interest to both businesses and consumers.
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Educational efforts in the consumer protection arena often focus on providing consumers with information on how to protect themselves from unscrupulous business practices. But business owners and managers also need consumer-protection information to both serve their customers better and to steer clear of potential problems with regulatory agencies. However, obtaining information that is specifically geared to business is often difficult.
This website has been created to provide reliable and relevant consumer information to business. Its goal is to promote a healthy business climate and positive customer relations by providing consumer information specifically geared to business.
The links on the left side of this page provide access to additional sources of information.